We worry about threats so you don't have to. Sophisticated, lock-tight security is intrinsic to everything we do. And our systems are built to internationally accepted standards of security.
Mess with the 'Comb,
Get the Stinger
Don't worry – we've got your back(end).
In today's world, outright attacks and viral threats to your website and database should be expected. We do everything in our power to make sure that a network outage never happens to you. If it does, though, our system is built to automatically contain the problem, so it's easier for us to diagnose and fix it. We do this 24/7, year-round, so you can rest easy.
Never have to hear, "All your base are belong to us."
Simply put: "insecure" and "Honeycomb" don’t belong in the same sentence. We hold ourselves to a high standard, using SANS 20 Critical Security Control standards and our Certified SSAE 16 Controls Auditing to guide and manage our controls.
We also use 24/7 network monitoring to detect issues before they start to snowball. Our network management protocol detects off-kilter components before the network performance suffers, and we take proactive steps to fix these issues before we reach the point of no return.
Plus our team constantly monitors web activities around the clock. And if something does come along, we won't be caught napping. We have a dedicated help desk to restore the network to tip-top shape. We've got trained engineers, and dedicated help desk staff who will work one-on-one with you during any downtime. We wish we could tell you we have a BFG 9000, too – but then we'd have to kill you.
As you can hopefully tell by now, we are fiercely protective of your stuff. After over 15 years of doing this, we've learned to be proactive. We actively employ risk management protocols to determine impact and minimize risk. We do scheduled routine maintenance using redundant systems. We also totally geek out on reducing errors through error-correcting codes, retransmission, checksums, or a diversity scheme.
And we haven't forgotten about that 100% uptime guarantee. We minimize impact on your business by using rolling upgrades, enhancing pieces without taking the whole thing down. During planned outages, we can tackle everything from hardware repair to software updates to fixing a configuration or application database. We even plan outages for when the sun goes wild. Yep, you read that right: we know when solar activity is likely to interfere with satellite data transmission, and we act accordingly. Yay, science!